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How long do you take to process and ship orders?
What carriers and shipping methods do you use to ship orders?
How much do you charge for shipping?
When should I expect to receive my order?
Do you provide tracking or delivery confirmation number upon shipment?
Is my package insured?


How long do you take to process and ship orders?
We usually process and ship all orders within 2 business days after cleared payment.

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What carriers and shipping methods do you use to ship orders?
Depending on the weight of the item purchased and the delivery address, we use one of the USPS Priority Mail, USPS First Class Mail, or FedEx Ground services.

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How much do you charge for shipping?
We ship all orders placed through this website for FREE.

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When should I expect to receive my order?
It usually takes anywhere from 1 to 6 "business" days for your order to arrive after shipping.

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Do you provide tracking or delivery confirmation number upon shipment?
Yes, we will e-mail you with a tracking (FedEx) or delivery confirmation (USPS) number as soon as your order is shipped.

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Is my package insured?
Each package we ship is automatically insured by the carrier for up to $100 in case of loss or damage. You should file a claim directly with the carrier. For items valued over $100, you may contact us in advance of your purchase should you want to purchase insurance coverage.

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Last Updated: 17 Jan 2010 23:01:06 PST home  |  about  |  terms  |  contact
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